Customer Service

We Are Here to Help

Our advisers and technical specialists at 361 are committed to supporting you before, during, and after your purchase.

  • General Queries & Online Orders: Call 2020 400 (Monday to Friday, 09:00 to 16:00) or email [email protected].
  • Delivery Inquiries: Call 2020 420.
  • After-Sales Service (Repairs & Technical Assistance): Tamatave Road, Cassis — Monday to Friday 09:00 to 16:30, Saturday 09:00 to 12:00, or call 2020 410.
  • Samsung Dedicated Hotline: 8005 050
  • Huawei Dedicated Hotline: 8002 219

Need to send us a message right now? Visit our Contact Us form and we will get back to you within 48 working hours.